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Customer Service and Support

„A product is only as good as the service the user receives from the company who has sold the product.“

 

Anyone who has been waiting for spares or technical assistance while his ship is off-hire and experienced the poor reliability of low cost greymarket spares causing consequential damage – will fully agree to this statement.

 

With your decision in selecting a Sauer Compressor you have opted not only for one of the most reliable and low maintenance products but also for an outstanding service.

 

„A service which will never leave you alone.“

 

For Sauer customer service does not end with the delivery of a compressor. Our assistance accompanies the customer during the entire service life of the compressor, which reaches its optimum service life with our professional support. Fast and long-term supply with Genuine Sauer Spare Parts in all parts of the world, maintenance and service contracts, trainings and commissioning only represent a part of our overall performance range here. The firms of the Sauer Compressors Group as well as the representations and service stations in more than 50 countries throughout the world ensure the necessary customer support.

 

Sauer Asia Representative Office · 5th Floor, China Merchants Tower · 161 LuJiaZui(E) Road, Pudong · Shanghai 200120 · China